Privacy policy
Last updated: March 1, 2026
Overview
Your Life, Your Lyrics respects your privacy. We only collect the information needed to create your personalised products, process your order, and run our store. Your data is never sold, and it is only shared with trusted service providers who help us deliver your purchase.
By using our website or placing an order, you agree to the collection and use of your information as outlined below.
Information We Collect and How We Use It
Creating and Delivering Your Order
We use your personal information to:
- Process payments and complete your purchase
- Create your personalised song or video
- Send order updates and deliver your digital files
- Provide customer support
Improving Your Experience
We may use your information to:
- Tailor your shopping experience
- Recommend products
- Understand how our website is used so we can improve it
Marketing
With your consent, we may send occasional updates or promotions. You can unsubscribe at any time.
Security and Fraud Prevention
We use your information to keep your account secure, prevent fraud, and protect our services.
Legal Requirements
We may disclose information if required by law or to protect our rights.
When We Share Your Information
We only share your information with:
- Shopify, who hosts our store and processes payments
- Service providers who support our business (e.g., email delivery, analytics, secure storage)
- Partners who help with advertising, if you have consented
- Legal authorities, if required
These partners use your information only for the services they provide.
Shopify’s Role
Our store is hosted on Shopify. Shopify may process your information to operate and improve its platform. To learn more about how Shopify handles data or to exercise your rights, visit the Shopify Consumer Privacy Policy or the Shopify Privacy Portal.
Third‑Party Links
Our website may link to other sites. We are not responsible for their privacy practices. Review their policies before sharing personal information.
Children’s Data
Our services are not intended for children, and we do not knowingly collect data from anyone under the age of majority in your region.
Security and Retention
We take reasonable steps to protect your information, but no system is completely secure.
We keep your information only as long as needed to provide our services, meet legal requirements, or resolve disputes.
Your Rights
Depending on where you live, you may have rights such as:
- Accessing your personal information
- Requesting corrections or deletion
- Opting out of marketing
- Limiting certain types of data sharing
You may contact us at any time to exercise these rights. We may need to verify your identity before processing your request.
Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will always be posted here with a new “Last updated” date.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us.